SYSTEM UPGRADE
An Enhanced Banking Experience is Coming To You
MAY 3-6, 2024
This page features all of the updates you can expect as well as all of the steps you can take to help make a seamless transition to your new banking experience with HFCU.
DAYS
HOURS
MINUTES
SECONDS
WHY IS HFCU DOING A SYSTEM UPGRADE?
As your Credit Union, we continually look to maximize your experience with us by effectively leveraging technology. With this in mind, and after careful evaluation, we decided to invest in significant technological updates. From a new and more robust online banking platform, easy-to-use online account opening, and tap-n-go debit cards, just to name a few, not only will this transition to improved products and services equip HFCU with the tools to better serve you in our branches, but it will also aid us in providing you with enhanced digital products and services to allow for easier and frustration free banking. Please be sure to watch for important communication and updates over the coming months as we work on the planning, design and implementation of new technology solutions from May 3 - 6, 2024!
For even more information on this system upgrade, click the button below to read a special message from Michael Ciriello, HFCU's President & CEO.
MEMBER EXPECTATIONS & PREPARATION
As this upgrade affects our way of conducting business with you, there will be some downtime and service limitations during the upgrade weekend. As such, we want to make you aware of what to expect and how you can best prepare yourself for the upcoming changes to ensure a smooth transition. Click the buttons below to view some very important information!
Aside from member and account numbers that apply to every member at HFCU, if you have some or all of the other items listed below, you can expect updates to them to provide you an enhanced banking experience. Please click the buttons below to learn more about each update!
What would an upgrade be without some NEW and EXCITING services?
Below is a quick overview of all of the new services to expect. By clicking on the buttons below, you will be able to view all of the details of each new service and how each will benefit you!
Through this update, we are proud to be able to present our business members with a robust line of business products and services! From Business Lines of Credit to Business Deposit Anywhere, HFCU will be the one stop shop for all of your business needs. Check out what is coming your way by clicking the button below!
From the most frequently asked questions to important documents and all of the ways you can contact us, check out what is available to you by clicking the buttons below!
WHAT IS STAYING THE SAME?
Throughout the many months of preparation for moving to a new banking system, our goal has been to limit the impact on our members. We have worked diligently to try to make the transition as seamless as possible for you. As a result, the items below will remain the same after our System Upgrade Weekend.
- Routing/Transit Number - Routing/Transit numbers will remain the same. Our routing number is 221978791. This is the 9 digit number that appears on the bottom left corner of your checks. It identifies that the check is from HFCU.
- Debit Cards - All existing HFCU Visa® debit cards will work the same during and after the Upgrade.
- Online & Mobile Banking Usernames - Your online and mobile banking username will remain the same*.
- *Joint users that share usernames, please click here for more information.
- Mobile Pay & Digital Wallets - All existing Mobile Payment Services or Digital Wallets such as Apple Pay®, Samsung Pay, etc, will continue to function as they normally do.
- Phone Number - The HFCU phone number of 845.561.5607 will remain the same and HOPE as well as our entire team will continue to be available to assist you.
- Credit Cards - All existing HFCU Visa® credit cards will work the same throughout and after the upgrade.
- PIN # - All existing debit card PINs will remain the same.
- Automated Transactions - Automated deposits and withdrawals will continue without interruption.
Copyright © HFCU 2024. All rights reserved. | Equal Housing Opportunity | Federally Insured By NCUA