Contact Us!
We’re always here for you.
Four Ways to Connect with HFCU
We know everyone has a different way they prefer to communicate, so we provided a few different options to help you get in touch with us.
Call Our Help Line
Our artificially intelligent team member HOPE, gives you a fast, easy option to take care of key banking needs over the phone. (And if HOPE can’t help, she will transfer you to an HFCU team member who can.)
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Send Us A Message
Complete the form below to send an email to HFCU.
Warning: Filling out the contact form below will generate an email to HFCU. Please be advised that email is NOT a secured method of communication. When sending us a message please know that personal information, such as account number, date of birth, social security number, should not be included.
Contact Us
Contact Us
Visit a Branch
Take care of your banking needs in person at the HFCU branch nearest you. To see the complete list of branches as well as our Financial Development Center (FDC), including addresses, hours of operation and scheduling opportunities, visit the link below.
And if you need to MAIL something to HFCU, please use the address below:
Heritage Financial Credit Union
25 Rykowski Lane
Middletown, NY 10941
Resource Directory
Below is a list of additional helpful numbers for services available to HFCU members as well as resources that you may need to utilize.
Check Ordering Through Harland Clarke : 1-800-355-8123
VISA® Debit Card & PIN Activation: 1-800-992-3808
VISA® Debit Card Disputes: (877) 503-0526
Report a Lost or Stolen Business Credit Card: 1-866-552-8855
Report a Lost or Stolen Credit Card: 1-800-558-3424
Report a Lost or Stolen Debit Card: 1-800-472-3272
TruStage Insurance: 1-888-888-0375
Transit/Routing Number: 221978791