Contact Us!
We’re always here for you.
Choose how you’d like to contact us
Because we know different people prefer different means to communicate, we provide several ways for you to get in touch.
Call Us
For immediate assistance, please contact us at
When you call us at 845-561-5607, you will be greeted by HOPE, our artificially intelligent team member, who will be able to assist you right away with many needs, over the phone 24/7/365.
Drop Us A Message
Warning: Filling out the contact form below will generate an email to HFCU. Please be advised that email is NOT a secured method of communication. When sending us a message please know that personal information, such as account number, date of birth, social security number, should not be included.
Contact Us
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Branch Information
Branch Hours
Saturday Hours: All HFCU Branches have business hours of 9:00am – 2:00pm.
Weekday Hours: Dingmans Ferry, Dolson, Goshen, Heritage Park, Montgomery, Corwin, South Plank, Pine Bush, and Washingtonville branches will have the following hours of (M-Th.) Lobbies: 8:30am – 4:00pm and Drive-thru Access Only: 4:00pm – 5:00pm for monetary transactions. Central Valley, Matamoras, Rykowski, and New Paltz Main branches will continue their regular business hours of (M-Th.): 8:30am – 5:00pm. ALL HFCU Branches will resume the regular lobby and business hours of Friday: 8:30am – 6:00pm.
To see a complete list of our locations and hours, including our SUNY New Paltz Branch and Financial Development Center (FDC), please visit https://heritagefcu.com/find-branch/.
Mailing Address
Heritage Financial Credit Union
25 Rykowski Lane
Middletown, NY 10941
Branch & ATM Locations
To see a listing of all 14 branch locations as well as our Financial Development Center (FDCC), click the button below to find the branch and ATM nearest you.
Helpful Phone Numbers & Resources
Below is a list of helpful numbers and resources that you may need to utilize.
Check Ordering Through Harland Clarke : 1-800-355-8123
VISA® Debit Card & PIN Activation: 1-800-992-3808
Transit/Routing Number: 221978791
VISA® Debit Card Disputes: (877) 503-0526
Report a Lost or Stolen Business Credit Card: 1-866-552-8855
Report a Lost or Stolen Credit Card: 1-800-558-3424
Report a Lost or Stolen Debit Card: 1-800-472-3272
TruStage Insurance: 1-888-888-0375