We’re always here for you

Because we know different people prefer different means to communicate, we provide several ways for you to get in touch.

For immediate assistance, please dial the Heritage Financial Credit Union Service Center.


You will recognize a new voice at the other end of the phone when you call us at 845-561-5607. When calling, HOPE, our artificially intelligent team member will be able to assist you right away with a vast amount of needed, over the phone 24/7/365. As we make this transition, we thank you for this opportunity as we enhance your experience. Click Here to learn more about HOPE.

Branch Hours

Please be advised of the below temporary changes to our branch network:

Summer Saturday Hours

  • Summer Saturday Hours (9am – 1pm) will begin Saturday, June 15th, for the majority of our branches.
  • Pine Bush, Rykowski, South Plank, and Washingtonville branches will be closed on Saturdays beginning June 15th.
  • Dingmans Ferry will be open from 10am – 2pm on Saturdays.

Lobby Access Update (M – F)

Beginning Monday, June 17th, branches with drive-thru access (Dingmans Ferry, Dolson, Goshen, Heritage Park, Montgomery, Newburgh (Corwin and South Plank), Pine Bush, and Washingtonville) will have the following hours:

  • Mon – Thurs: Lobbies will close at 4pm. Drive-thru access will remain open from 4pm to 5pm for monetary transactions.
  • Friday: Lobbies will close at 5pm. Drive-thru access will remain open from 5pm to 6pm for monetary transactions.

All other branches without drive-thru access (Central Valley, Matamoras, Rykowski, and New Paltz Main) WILL HAVE regular lobby operating hours Monday – Friday.

Heritage Financial Credit Union
25 Rykowski Lane
Middletown, NY 10941

To report a lost or stolen card:

Debit Cards: 800-472-3272

Credit Cards: 1-800-558-3424

Business Credit Cards: 1-866-552-8855.

Other helpful numbers:
VISA® Check Card Activation: (845) 561-5607 or use Heritage Online
Harland Clarke American Check Company: 1-800-355-8123

Our routing and transit number is 221978791

Drop us a message!

Warning: Filling out the contact form below will generate an email to HFCU. Please be advised that email is NOT a secured method of communication. When sending us a message please know that personal information, such as account number, date of birth, social security number, should not be included.

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