We’re always here for you
Because we know different people prefer different means to communicate, we provide several ways for you to get in touch.
For immediate assistance, please dial the Heritage Financial Credit Union Service Center.
845-561-5607
You will recognize a new voice at the other end of the phone when you call us at 845-561-5607. When calling, HOPE, our artificially intelligent team member will be able to assist you right away with a vast amount of needed, over the phone 24/7/365. As we make this transition, we thank you for this opportunity as we enhance your experience. Click Here to learn more about HOPE.
Branch Hours
Please be advised of the below temporary changes to our branch network:
Saturday Hours Effective 9.7.24: All HFCU Branches will be open and resume regular Saturday business hours of 9:00am – 2:00pm.
Weekday Hours Effective 9.9.24: Dingmans Ferry, Dolson, Goshen, Heritage Park, Montgomery, Corwin, South Plank, Pine Bush, and Washingtonville branches will have the following hours of (M-Th.) Lobbies: 8:30am – 4:00pm and Drive-thru Access Only: 4:00pm – 5:00pm for monetary transactions. Central Valley, Matamoras, Rykowski, and New Paltz Main branches will continue their regular business hours of (M-Th.): 8:30am – 5:00pm. ALL HFCU Branches will resume the regular lobby and business hours of Friday: 8:30am – 6:00pm.
To see a complete list of our locations and hours, including our SUNY New Paltz Branch and Financial Development Center (FDC), please visit https://heritagefcu.com/find-branch/.
Heritage Financial Credit Union
25 Rykowski Lane
Middletown, NY 10941
To report a lost or stolen card:
Debit Cards: 800-472-3272
Credit Cards: 1-800-558-3424
Business Credit Cards: 1-866-552-8855.
Other helpful numbers:
VISA® Check Card Activation: (845) 561-5607 or use Heritage Online
Harland Clarke American Check Company: 1-800-355-8123
Our routing and transit number is 221978791
Drop us a message!
Warning: Filling out the contact form below will generate an email to HFCU. Please be advised that email is NOT a secured method of communication. When sending us a message please know that personal information, such as account number, date of birth, social security number, should not be included.