You Can’t Always Put a Face to Fraud

But you can put a stop to it

Identity theft is one of the fastest growing crimes in the country. And here at HFCU, we are doing all we can to help protect you. One growing fraud tactic we want you to be aware of is voice phishing, or vishing calls.

In vishing scams, callers pretend to be your bank, credit card company or other company to get you to give them personal and financial information. A vishing caller may make claims about the status of your credit card or other accounts. They then ask for your bank or credit card information, which they use to steal your identity and money.

Put a stop to vishing scams! Follow these tips to protect yourself from fraud:

  • When a caller claims to represent HFCU, your credit card company, or another company, hang up and call the company’s official number. Always verify the company’s number with the information you have, like the back of your credit card or a phone book.
  • Avoid providing personal or financial information over the phone, especially if you did not initiate the call.
  • HFCU will NEVER call you and ask for your credit card or account information.
  • Notify the company being impersonated if you receive a scam call. You can also report the call to the Federal Communications Commission at or (888) 225-5322.